The actual value of the score
wasn??™t important, but it was a way to rank each facility and determine which ones
were controlling costs better than others. An example of this scorecard can be seen in
Figure 4-2.
Another example of a business scorecard is one employed by a company that does
specialized construction. Their projects go through a series of approximately 15 phases,
Figure 4-2 A business scorecard ranking facilities based on their expenses, where the
top level KPI could be broken down into more granular KPIs.
74 B u s i n e s s I n t e l l i g e n c e w i t h M i c r o s o f t O f f i c e P e r f o r m a n c e P o i n t S e r v e r 2 0 0 7
including initiation, locating real estate, negotiating buy or lease contracts, and so
forth. Each phase has a target for the amount of time it should take, so the time in
each phase became a KPI. Each KPI is assigned a weight and then all the KPIs for
the various phases are rolled up into one overall KPI that is used to sort projects.
Those with the worst scores are the ones spending longer than planned in various
phases, and these troublesome projects were easier to identify and examine.
One question about this scorecard might be, ???Wouldn??™t a report have worked
just as well? Couldn??™t the customer have just listed out the troublesome projects
based on the criteria mentioned???? Certainly that??™s possible, but scorecards created
with PerformancePoint Server have the ability to link to a strategy map (described
next), analytic tools such as charts and graphs, and more.
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