Where??™s My Time, Dude? had a wealth of
information about salaries in their accounting system, which seemed to work well
and was up to date. Unfortunately, it was fed by a time-entry system that had been
purchased long ago and had fallen into the Not My Job category. No one at Where??™s
My Time, Dude? would admit to owning the application or really knowing much
about it.
The nature of Where??™s My Time, Dude???™s business was one of rapid changes.
These changes caused departments to sprout up and either change names, merge
with other departments, or disappear with amazing speed. Each such change brought
about new department and billing codes, of course, and maintaining these was never
done quite right, thanks to the black hole of the time-entry system.
Upon first building a warehouse, a lot of data cleansing had to be done,
specifically around department codes and mapping those to the codes in the
accounting system (which was not a one-to-one match, of course.) When the data
was compiled, the Vice President of Operations and her staff were shown the data.
Fully 40 percent of the hours were being reported against departments that were
closed or to which the employee entering the time did not belong. Needless to say,
a task force was created immediately in order to determine how to address issues in
the time entry system and to clean up department codes and align them properly with
the accounting and payroll system.
Despite the mess with departments, the payroll data provided useful insight to the
business immediately.
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